Shipping

SHIPPING POLICY

Royal Mail orders placed before 5pm Monday to Friday (and 12 midday on a Saturday) are dispatched the same day, orders placed after 5pm (or 12 midday on a Saturday) are dispatched first thing on the next day (excluding Sundays and bank holidays when we are closed).

late or missing items

If you haven’t received your box yet, first check your bank account to see that payment has been taken.

 

Secondly please do check if you've received a dispatch email to say that your order has been shipped.

If you’ve done all of this and you still have not received your order yet, please contact us at support@tingle-box.co.uk and we will do our best to help. 

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